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Customer Experience Software

THE LEADING ENTERPRISE SURVEY SOFTWARE & TOOL

The one-stop solution for enterprises to conduct comprehensive survey research with real-time and automated survey data collection, and advanced analytics to get valuable feedback and actionable insights.

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Create, send and analyze enterprise surveys

Intelligent survey creation

Create surveys much faster using intelligent predictive survey response options. The simple drag-and-drop question types available on QuestionPro's robust online enterprise survey platform make it easy to build custom surveys. Access the library of over 80 ready-made question types to fit your needs. We offer both standard or advanced question types to build a complete survey experience for respondents. With 300+ sample survey templates as well as features such as survey logic and branching, you can create end-to-end enterprise surveys in just minutes.

Real-time survey data collection

Leverage real-time and automated survey data collection methods. Collect quick and reliable feedback from email, website embed surveys, SMS, Mobile App, Communities, QR Code, and more. The enterprise survey tool gives you almost unlimited methods for collecting data immediately. Get your survey data on the go with automatic mobile optimization.

Analyze survey results

Use built-in, automated survey analytics tools to get valuable insights from your respondents. Advanced tools like Conjoint, TURF, GAP, Trend, NPS, CSAT, CES, and others provide the real-time data you need. Respondent data is offered in easy-to-interpret visual infographic reports. Run important reports and organize data all using the same software. Furthermore, you can also share your reports with teams online for instant collaboration. Export reports to Excel, SPSS, txt, Dropbox, and Google Drive for sharing on almost any platform.

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Enterprise Survey Software Features

300+ free survey templates for enterprises

Head start your survey creation process by choosing from over 300+ free ready-made enterprise survey questionnaire templates. Enjoy a reduction in the time spent compared to creating surveys from scratch. You’ll open more time in your schedule for other tasks and to-dos. QuestionPro offers specially created survey templates designed by domain experts from various fields. Our templates are updated regularly. This allows us to keep up with changing trends or topics across all industries.

Smart survey logic and branching

Easy drag-and-drop online survey logic and branching tools help you create surveys relevant to each of your respondents. As your respondents go through the survey, they’re given questions that fit their needs, concerns, and wants. Customized surveys tailored to respondents decrease drop-out rates and give you more accurate data. QuestionPro offers multiple advanced survey logic options such as survey branching, skip logic, text piping, survey looping, and randomization to create respondent-centric surveys for enterprises. Eliminate the time you’d need to spend learning complex software.

Enterprise-ready business solution

QuestionPro enterprise survey software enables your company to receive valuable insights through its powerful enterprise-grade servers and various functionalities. Employ advanced javascript, survey comparisons, role-based access, survey data security, and importing surveys to get the data you need from your target audience. Leverage advanced question types such as Conjoint and maxdiff to accurately measure the opinions of your respondents. Interpret survey data with powerful analytics tools to make better business decisions for your enterprise.

Single Sign-on for enterprises

Eliminate multiple logins and passwords with QuestionPro survey software. Our advanced technology allows safe and secure access to your enterprise account across your organization. Sign in on multiple machines using a single username and password through the cookie-based single sign-on feature. No longer are you required to manage multiple passwords to access various types of data. The SSO feature in our web survey software keeps respondent data safe and secure. Our security features are compliant with the most demanding security standards. Receive enhanced network and application security for all your survey data.

FTP schedulers

No need to log in every time you want to send out a survey. Preplan your survey research and schedule multiple surveys according to your distribution schedule with our enterprise survey software. You’ll save time and eliminate the effort spent signing in for mundane tasks. To schedule an enterprise survey questionnaire, import the audience database and set the schedule. The software sends your surveys according to the schedule you set. You’ll also get periodic reports for all your surveys using the FTP sync feature. Follow up and get actionable insights using our robust survey software.

Powerful analytics and reports

Refine and simplify your survey response data using a suite of robust analytics. Our software features tools like segmentation, cross tabulation, Conjoint, NPS, CSAT, CES, text analysis, and more. Use these tools to get valuable insights for your enterprise. Visual infographics and charts make your respondent data and analysis easy to understand. Share your reports online and export them in multiple formats such as Excel, SPSS, txt, Dropbox, and Google Drive.

Mobile data collection

Leverage the specially designed app to collect survey data. Your online and offline data can be accessed anytime, anywhere in the business survey software. You’ll also get access to powerful analytics tools to help interpret survey data on the go. QuestionPro offers user experience customization, native sync with Salesforce, the ability to set action alerts, and data location capture. Our mobile app is compatible with all smartphone devices and is available for Android and iOS.

24*7 global support

We ensure our customer support team is available at all times. Get the help you need 24*7, 365 days with live global support from anywhere. Speak to our customer support representative anytime through online chat, email, or even a phone call. We take customer service very seriously and make sure that our customer support representative will be there to assist you and answer all your queries and concerns.

Research Sample/Panel for Enterprises

Power your research with the right audience through QuestionPro’s survey samples and panels. We offer over 22 million global respondents. Our sample respondents are profiled by various demographics and 300+ data points to suit your exclusive research needs. Research panels can provide you with high-quality data collection on topics important to your enterprise survey creation. Additional services such as complete fieldwork management, panel balancing, and incentive management deliver the highest quality survey respondents.

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Software Data Security

Get enhanced security for all your survey data through enterprise survey software. QuestionPro is SSAE 16 (SOC 2) compliant, EU and Swiss SafeHarbor certified, and fully GDPR compliant. Couple these compliances with single sign-on and standard SSL for incredibly secure survey data. We also make sure that the data that is stored, uploaded, or hosted in HIPPA and FedRAMP compliant files. Other security and control options offered by QuestionPro include enable/disable survey data collection, create password protected market surveys, authenticate respondents via social media, keep survey timers, and prevent multiple submissions using anti-Ballot box stuffing.

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Software Integration

Seamlessly integrate and synchronize with existing CRM tools like Salesforce, Microsoft Dynamics, Tableau, Caspio, Google Sheets, and Hubspot using the enterprise survey software. Leverage powerful software integrations that are offered by QuestionPro. Our integrations use webhooks and API’s to maintain consistency, coherent back-end data integration, and also to automate real-time data transfer to our enterprise survey platform.

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Quantitative and Qualitative Analysis

Power your research with not just quantitative analytics but also with qualitative analytics like text and sentiment analysis. Get actionable insights through sophisticated algorithms that help to categorize qualitative data automatically. Don’t waste your valuable time to read and tag each response. Analyze the textual content and understand the sentiments of your respondents using powerful qualitative analytics offered by QuestionPro.

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